TECHNICAL FAQ
Platform FAQ
- How do I create an xPRO account?
- How do I change the email address associated with my xPRO account?
- Can I change my username?
- What are the technical requirements /recommended browsers and devices to take a course/program?
- The course launches in a week, why can’t I get into the course material?
- Making green check marks appear when you complete courseware.
Troubleshooting
- I am seeing an error when I try to create my xPRO account. What should I do?
- How do I report a bug or issue in a course/program?
- The submit buttons on questions do not work.
- I can’t see any of the videos, can I download them from somewhere?
- All the icons or other content on the page aren't appearing correctly.
- How do I change the name that appears on my certificate?