If you encounter a bug or issue in a course/program, we apologize for the inconvenience and appreciate your assistance in reporting it. To report the bug or issue, please follow these steps:
Fill out the feedback form or send an email to email@example.com. In your communication, provide a detailed description of the issue you are experiencing. The more information you can provide, the better we can understand the problem.
Include a screenshot of the issue you encountered. Make sure the screenshot captures the problem accurately and includes any error messages that may be displayed. This will help us identify the issue more effectively.
Provide a link to the specific courseware or page where the problem occurred. This will allow us to investigate the issue in the correct context.
Once we receive your report, our customer support team will internally follow up with the relevant parties to investigate and address the problem. Our goal is to resolve the issue as quickly as possible and ensure a seamless learning experience for all participants.