The refund policy differs for first-party MIT xPRO courses and programs and those courses and programs delivered in collaboration with our partners, Emeritus and Global Alumni. For more information about the differences between these courses and programs, please refer to the end of this article.
For first-party MIT xPRO courses—i.e. those courses not delivered in collaboration with our partners—the refund deadline depends on whether a course was purchased individually or as part of a program bundle.
For individual course purchases, learners who wish to unenroll and request a refund may do so within one week (7 days) after the course starts. For example, for a course that begins on a Monday, the following Monday after the start date is the refund deadline. Requests received after this deadline will not be eligible for a refund.
For any course purchased as part of a program bundle, learners may only request a refund within one week (7 days) after the start of the chronologically first course—regardless of whether that course is sequentially first in the program. For example, if you purchase a four-course program and Course 2 is scheduled to start first, the refund deadline for the full program purchase will be 7 days after the start date of Course 2, because it is the first course you are taking. After this deadline, you will not be eligible to receive a refund of any part of your program purchase.
To submit a refund request for any first-party MIT xPRO course or program, please email us at email@example.com and include your full name, email address, and order number.
Refunds will be credited to the card or PayPal account used when you registered and may take up to three billing cycles to process. MIT xPRO has no obligation to issue a refund after the deadline for any reason.
For third-party MIT xPRO courses—those courses that are delivered in collaboration with our partners—the refund policy is set and managed by the collaboration partner.
- For more information about refunds for MIT xPRO courses and programs offered in collaboration with Emeritus, please refer to the Emeritus Academic Policies page.
- For more information about refunds for MIT xPRO courses and programs offered in collaboration with Global Alumni, please refer to the Global Alumni policies page.
For more information about the differences between first-party MIT xPRO courses and programs and MIT xPRO courses and programs delivered in collaboration with our partners, please refer to these FAQ articles: